Privacy

 

INFORMATION

Privacy Notice

1. Introduction

Your privacy is important to me, and I am committed to protecting the privacy of our website users and the information that you share with us in connection with our Services. 

This Privacy Notice describes how we collect, process, manage and share the Personal Data that you voluntarily provide, and informs you of your rights with respect to this Personal Data.

2. Consent

By consenting to this Privacy Notice, you are giving us permission to collect and process your data in accordance with the terms of this Privacy Notice. 

If you have any questions about this Privacy Notice, please contact me.

3. Privacy Notice

This Privacy Notice describes our collection, processing and treatment of information you provide to us through your use of the website or our Services, as well as the rights you have regarding your Personal Data.

3.1 What Information Do We Collect?

Information we collect from you:

  • We will collect Personal Data that you voluntarily provide us, for example, when you request information in relation to our Services or register for our Newsletter or other Social Media platforms (e.g. Instagram). We may also collect Personal Data when you sign up for marketing emails, events, or other opportunities through my shop. Personal Data may contain your name, giftee name, email, contact information, company name, job title and location.

  • Billing and transactional information pursuant to your use of my shop.

  • Information regarding your use of the website.

  • Statistics and information on your use of the website and our Services, including your broad geographic location and other technical data collected through cookies other similar technologies.

3.2 How Do I Use This Information?

In the context of my website, I will use your Personal Data:

  • To provide you with information regarding my Services.

  • To understand my website users.

  • To enhance the website and my services and shop.

  • To monitor the security of the website.

  • To respond to your requests.

  • To provide you with information in relation to my products, and to contact you by phone or email to discuss your interest in my products.

  • To provide you with promotional communications and materials.

  • To seek feedback or extend an invitation to participate in surveys or other research.

In the context of my online store, your Personal Data may be used:

  • To seek feedback or extend an invitation to participate in promotional surveys or other research.

4. Who Do I Share This Information With?

I may share Your Personal Data with third parties as follows:

4.1 Service Providers

I may share your Personal Information with third parties, such as vendors and service providers who help with billing, payment processing, marketing, data analytics support and service associated with our Website or Services.

4.2 Compliance With Laws and For Other Legitimate Business Purposes

I may share your Personal Data when we believe disclosure is necessary or required by law, regulation, to protect users, the integrity of the website or to defend or exercise my legal rights. I may also disclose your Personal Data when it may be necessary for other legitimate purposes as reasonably determined by us.

4.3 User Testimonials and Feedback

I receive testimonials and comments from customers who have had positive experiences with my service. I may occasionally publish such content. When I publish this content, I may identify my customers by their first and last name, their organisation’s name, and may also indicate their home city or country. I will obtain the customers consent prior to posting their name along with the testimonial.

5. Information Security and Confidentiality

I maintain appropriate business and technical measures designed to protect the security and confidentiality of any information I process. However, no business or technical measures can be 100% secure so you should take care when disclosing information online and act reasonably to protect yourself online.

6. Privacy Rights

You have rights in relation to your Personal Data. 
If you would like to exercise any of the rights below, please contact me so that I may consider your request in accordance with applicable law:

  • Right not to provide or withdraw consent: You have the right not to provide or withdraw your consent at any time.

  • Right of access: You may have the right to access the Personal Data that you provided Us.

  • Right of erasure: You may have the right to the erasure of Personal Data that I hold about you.

  • Right to object to processing: You may have the right to request that I stop processing your Personal Data and/or to stop sending you marketing communications.

  • Right to rectification: You may have the right to require me to correct any of your Personal Data in the event that my records are incorrect.

7. Cookies

Like many online services, I may use cookies to collect information. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive user experience. This type of information is collected to make our website more useful to you and to tailor the experience with us to meet your special interests and needs.  We will ask you to consent to our use of cookies when you first visit my website.

8. Google Analytics

I may use Google Analytics to help analyse how customers use my website. Google Analytics uses Cookies to collect information such as how often customers visit the website, which pages they visit, and what other sites they used prior to coming to my online store. I may use the information I get from Google Analytics only to improve my website and/or the services I offer users.

Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other personally identifying information. I do not combine the information generated by Google Analytics with your Personal Data. Although Google Analytics plants a persistent Cookie on your web browser to identify you as a unique user the next time you visit the Site, the Cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Analytics Terms of Use and the Google Privacy Notice.

9. Additional information

9.1 How Long I Retain Your information

I will retain personal information I collect from you for the period allowable by law and where I have a justifiable business need to do so, unless a longer period is required or permitted by law. You can request deletion of your Personal Data at any time and we will consider your request in accordance with applicable law.

9.2 External Links

My website may link to other websites or services. Other websites may also contain links to my website. I do not control those websites or their privacy practices. The personal information you choose to give to such parties is not covered by this Privacy Notice.

10. Changes to this Privacy Notice

I will review and update this Privacy Notice in response to changing legal, technical and business developments. Please review this Privacy Notice frequently to understand how I am protecting your Personal Data.

11. Data Protection

I continue to commit to privacy and security practices. For further information please contact me. If you have any questions or concerns or complaints about this Privacy Notice or my data collection or processing practices, or if you want to report any security violations to me, please contact me.

In this policy:

  • “I,” “me” and “my” refer to Monique Montez from Deliberate Creation.

  • My “Privacy Notice” refers to this document.

  • My “Services” refer to my products, online store, rental and gift Service Offerings.

Last updated Dec 2020